Communication Works
  • Do you have staff for whom English is a second language who need some assistance to polish their spoken and presentation skills?
  • Could accent reduction and fluency be improved?
  • Do your employees struggle with New Zealand colloquialisms and slang?

What’s covered in this training?

This course is designed for non-native speakers of English to improve their cultural understanding of New Zealand workplace communication and to give them tools to communicate more effectively in their organisation. The course employs interactive and communicative learning methods including: discussions, role-plays, short presentations, and meetings.

At the end of the training you will:

  • be aware of your ingrained grammatical and accent errors, and have techniques to self-edit and produce more accurate spoken English
  • have a bank of business English vocabulary and relevant and appropriate business colloquialisms
  • understand how your communication style may cause communication breakdown, and how to build rapport with different cultures
  • understand the conventions and protocols associated with workplace communication, especially on the telephone, face-to-face  and in meetings and workplace social settings.

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